MIND has a campaign to improve acute and Crisis Care. More information can be found at their

website

In a year-long

inquiry

they listened to hundreds of people to find out how well crisis services are meeting people’s needs.

Crisis care had been at its best when they:

• had someone to talk to who’s kind and caring
• were able to choose the right treatment for their particular circumstances
• had a good range of quality options
• were somewhere that was safe.

Yet, too often people are turned away and struggle to get help. People said they had been left feeling:

• neglected
• rejected
• repeatedly ignored
• scared and alone.

At its worst, people told the inquiry about being:

• traumatised
• coerced
• dangerously restrained
• abused.